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ieSupportManager Helpdesk

ieSupportManager Helpdesk

Description | Screenshot | Comments (0) | Download

View screenshot of ieSupportManager HelpdeskieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development. FREE for 6 Months license available.

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Version: 2.08
Released: Mar, 8 2011
License: Demo, $630.00
Expires: After 20 records saved

File size: 22,835 K
Platforms: Windows 8/7/Vista/XP/2000
Downloads: 23

Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.

Homepage:
http://www.iecomputersystems.ie/products/products.htm

ieSupportManager Helpdesk page at FreewareSeek

Developer: ieComputerSystems Ltd


ieComputerSystems Ltd page at FreewareSeek


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